Public event sharing
Public events can be viewed by anyone who has the event link. Organizers should publish only galleries intended for link-based sharing.
Trust and privacy
Event galleries need clear access controls.
Last updated: July 27, 2026. This notice explains how GuestCaptures processes organizer, guest, event-media, face-search, billing, support, security, partner-pilot, and marketing data.
Private and protected events
Private or protected events require the organizer-provided access code before guests can view, upload, download, or use face search.
Organizer-controlled sharing
Uploads, downloads, guest messages, moderation, live wall, and publishing status can be controlled per album.
Face search privacy
Face search helps guests find visually similar faces within an event gallery they can access. It is not a public identity system.
Clear hosting windows
Free event galleries are live for 14 days. Paid windows vary by plan. Organizers can renew during the 30-day recovery window before media becomes eligible for deletion. Security, billing, consent, and operational records may be retained longer when needed for fraud prevention, legal obligations, disputes, or service integrity.
Data ownership
Organizers control event content, export/download options, and deletion requests for their galleries.
Cloud-hosted event media
Media is stored outside public open buckets and served through application-controlled URLs based on the event and album access settings.
Marketing analytics
With your optional analytics choice, GuestCaptures may use Meta Pixel and server-side measurement on marketing, account, and billing pages to measure ad performance and improve retargeting. For a lead attributed to a Meta form, we may send Meta a one-way hashed email and funnel stage, such as verified signup, event gallery creation, or purchase, to measure lead quality. We do not send typed event names, gallery media, or raw email addresses in these events. Private guest gallery and upload pages are excluded by default.
Save-for-later requests
If you ask us to email an event setup link, we store your email plus any optional event type or timing you provide. First-party campaign attribution may be stored with that request so we can understand what helped you find GuestCaptures and follow up once with setup help.
Wedding professional setup requests
If a wedding professional requests complimentary client setup, we store the partner and business details, event setup details, organizer email, permission confirmation, and first-party campaign attribution submitted with the request. We use this information only to evaluate, arrange, support, and measure the requested pilot setup. Partner and organizer contact details are not written into marketing interaction logs.
Account, event, and technical information
We process account details, event settings, uploaded media and captions, guest names or messages when provided, billing references, support communications, IP address, device/browser information, security logs, and campaign attribution. We do not store full payment-card details; payment processing is handled by Stripe.
Face embeddings and selfie searches
When an eligible organizer enables face search, approved event photos may be converted into numerical face embeddings. A guest-provided selfie is used to search the current event and is not added to the gallery. Organizers must provide appropriate attendee notice and obtain any consent required by applicable law.
Processors and sharing
We use service providers for cloud hosting, storage, database operations, email, payments, monitoring, security, and optional advertising analytics. We share only the information needed for those services, legal compliance, fraud prevention, or protection of users and the platform. We do not sell event media.
Access, correction, export, and deletion
Organizers can manage event visibility, downloads, retention, and deletion requests. To request access, correction, export, account deletion, media removal, or help exercising privacy rights, email support@guestcaptures.com. We may need to verify the requester and the relevant event.
Optional advertising analytics
Necessary cookies support sign-in and gallery access. Meta Pixel, server-side advertising measurement, and Meta lead-quality feedback are disabled until you choose “Allow analytics.” You can reopen Analytics preferences from the site footer. Private guest gallery and upload pages remain excluded.
Events involving minors
GuestCaptures is not directed to children creating organizer accounts. Organizers are responsible for obtaining appropriate guardian permission and choosing suitable privacy settings before uploading or inviting contributions involving minors.
Privacy and security questions
Email support@guestcaptures.com for privacy requests, security concerns, media removal, or account help. Material changes to this notice will be reflected in the updated date above.